25.9.12

Transcript

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Date of Download:

May 5, 2025

Credentials

Name	Website	Issued On
Serving Digital Customers with Omnichannel.	www.skillsoft.com	May 10, 2023
Shaping the Customer Experience across Digital and Physical Channels.	www.skillsoft.com	May 10, 2023
Applying Virtual Assistant Technology.	www.skillsoft.com	May 8, 2023
Creating Engagement with Virtual Reality.	www.skillsoft.com	May 8, 2023
Effective Edge Computing.	www.skillsoft.com	May 8, 2023
Understanding the Digital Customer.	www.skillsoft.com	May 8, 2023
Using Robots and RPA in the Workplace.	www.skillsoft.com	Apr 4, 2023
Connecting with the Internet of Things.	www.skillsoft.com	Apr 4, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Feb 23, 2023
Facing Confrontation in Customer Service.	www.skillsoft.com	Feb 23, 2023
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Feb 23, 2023
Designing a Customer Service Strategy.	www.skillsoft.com	Feb 23, 2023
Expert Insights on Call Center Operations Management.	www.skillsoft.com	Feb 23, 2023
Enhancing the Customer Experience with HCI.	www.skillsoft.com	Feb 15, 2023
Providing Telephone Customer Service.	www.skillsoft.com	Feb 15, 2023
Providing Effective Internal Customer Service.	www.skillsoft.com	Feb 15, 2023