Hadiel Sics azevedo

Harnessing the Disruption of Generative AI

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Generative AI and Its Impact to Everyday Business

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Agile Software Development: Agile Project Management Techniques

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Agile Methodologies

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Agile for Software Development: Lean, Agile, & Scrum Methodologies

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Project Evaluation: Defining Success Metrics

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Agile Foundations: Scrum Methodology

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Agile Software Development: Agile Development Life Cycle

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Agile Foundations: Fundamentals

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Service Desk, IT Asset, Service Configuration, and Change Control Management

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Release, Service Level, and Availability Management

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The Guiding Principles of the Service Value System and Continual Improvement Model

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The Service Value Chain and General Management Practices

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Event, Incident, and Problem Management

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ITIL® 4 Foundation: Key Concepts of Service Management

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ITIL® 4 Foundation: Introduction

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