25.9.15
This website uses cookies to ensure you get the best experience on our website.
Learn more
Got it!
Skip to main content
Sign in
II
Iadviga-Iuliana Iurasek
7 Credentials
1 Issuer
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
February 26, 2023
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COURSE
COMPLETION
Controlling Conflict, Stress, and Time in Customer Service
October 12, 2022
Skillsoft
Expert Insights on Difficult Conversations
Expert Insights on Difficult Conversations
COURSE
COMPLETION
Expert Insights on Difficult Conversations
September 9, 2022
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
September 9, 2022
Skillsoft
Expert Insights on Dealing with Conflict
Expert Insights on Dealing with Conflict
COURSE
COMPLETION
Expert Insights on Dealing with Conflict
September 8, 2022
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
September 8, 2022
Skillsoft
Aligning Goals and Priorities To Manage Time
Aligning Goals and Priorities To Manage Time
COURSE
COMPLETION
Aligning Goals and Priorities To Manage Time
September 7, 2022
Skillsoft
