25.10.20
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IA
Irelys Alvarez
20 Credentials
1 Issuer
The Reality of Being a First-time Manager
The Reality of Being a First-time Manager
COMPLETION
COURSE
The Reality of Being a First-time Manager
April 22, 2021
Skillsoft
Experts Insights on Leadership Foundations
Experts Insights on Leadership Foundations
COMPLETION
COURSE
Experts Insights on Leadership Foundations
April 21, 2021
Skillsoft
Expert Insights on Developing as a Leader
Expert Insights on Developing as a Leader
COMPLETION
COURSE
Expert Insights on Developing as a Leader
April 21, 2021
Skillsoft
Building a Leadership Development Plan
Building a Leadership Development Plan
COMPLETION
COURSE
Building a Leadership Development Plan
April 21, 2021
Skillsoft
Expert Insights on Leading with Vision
Expert Insights on Leading with Vision
COMPLETION
COURSE
Expert Insights on Leading with Vision
April 21, 2021
Skillsoft
How to Manage Difficult Conversations
How to Manage Difficult Conversations
COMPLETION
COURSE
How to Manage Difficult Conversations
December 21, 2020
Skillsoft
Expert Insights on Customer Relationships
Expert Insights on Customer Relationships
COMPLETION
COURSE
Expert Insights on Customer Relationships
September 21, 2020
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COMPLETION
COURSE
Facing Confrontation in Customer Service
September 8, 2020
Skillsoft
Designing a Customer Service Strategy
Designing a Customer Service Strategy
COMPLETION
COURSE
Designing a Customer Service Strategy
September 8, 2020
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COMPLETION
COURSE
Controlling Conflict, Stress, and Time in Customer Service
September 7, 2020
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COMPLETION
COURSE
Rapport Building in Customer Service
September 7, 2020
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COMPLETION
COURSE
Dealing with Customer Service Incidents and Complaints
September 7, 2020
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COMPLETION
COURSE
Providing Telephone Customer Service
September 7, 2020
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COMPLETION
COURSE
Providing Effective Internal Customer Service
September 7, 2020
Skillsoft
Expert Insights on Call Center Operations Management
Expert Insights on Call Center Operations Management
COMPLETION
COURSE
Expert Insights on Call Center Operations Management
September 7, 2020
Skillsoft
Expert Insights on Essential Customer Service Skills
Expert Insights on Essential Customer Service Skills
COMPLETION
COURSE
Expert Insights on Essential Customer Service Skills
September 7, 2020
Skillsoft
