25.10.2

Transcript

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Date of Download:

May 14, 2025

Credentials

Name	Website	Issued On
Ethical, Privacy, & Intellectual Property Considerations for ChatGPT.	www.skillsoft.com	Aug 5, 2024
Exploring Prompt Engineering Techniques.	www.skillsoft.com	Aug 5, 2024
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Jul 29, 2024
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Jul 29, 2024
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Jul 29, 2024
An Introduction to Generative AI.	www.skillsoft.com	Jul 29, 2024
Communicating Effectively with Customers.	www.skillsoft.com	Jul 26, 2024
Interacting with Customers.	www.skillsoft.com	Jul 24, 2024
Customer Service: Engaging with Customers.	www.skillsoft.com	Jul 24, 2024
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Jul 23, 2024
Customer Service: Discovering Customer Needs.	www.skillsoft.com	Jul 22, 2024
Customer Service: Interpreting Customers’ Service Priorities.	www.skillsoft.com	Jul 22, 2024
Customer Service: Adapting to Your Customers' Cues.	www.skillsoft.com	Jul 19, 2024
Static, Dynamic, Black-box, & White-box Testing.	www.skillsoft.com	Jul 31, 2023
Innovating with Lean Product Management.	www.skillsoft.com	Jul 31, 2023
Maximizing Value with A/B Testing.	www.skillsoft.com	Jul 31, 2023