Izhar Mohammed

Key Concepts and the Four Dimensions of Service Management

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The Guiding Principles of the Service Value System and Continual Improvement Model

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The Service Value Chain and General Management Practices

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Release, Service Level, and Availability Management

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Scrum: Creating Effective Product Backlogs

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Scrum: Product Backlog

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Techniques & Tools

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Scrum Artifacts and Investment Guidelines

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Product Development Practices

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Scrum Product: Defining the Why & How of the Product

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Testing Approaches

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Secure Agile Programming: Testing

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Agile for Software Development: Lean, Agile, & Scrum Methodologies

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Skills for Project Analysts: Negotiation Skills

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Project Management Needs vs. Expectations

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Agile & TDD Best Practices for APIs: Test-driven Development Strategy

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