Jacqueline Tino

Transforming the Workplace Using Artificial Intelligence

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Leveraging AI as a Team Member

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Leveraging Analytical and Critical Thinking to Implement AI

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Providing Effective Internal Customer Service

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The Discovery Meeting: Starting Off on the Right Foot

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Prospecting: Panning for Sales Gold

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Turning Objection into Opportunity during a Sales Call

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The Value Proposition: Getting Your Pitch Right

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Customer Service: Fostering a Service Mindset

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Customer Service: Discovering Customer Needs

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Customer Service: Generating Effective Solutions

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Writing Effective E-mails and Instant Messages

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Polishing Your Skills for Excellent Customer Service

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Facing Confrontation in Customer Service

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Providing Telephone Customer Service

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Making an Impact with Non-verbal Communication

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