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Date of Download:

May 10, 2025

Name	Website	Issued On
Northwestern University 101: Leading with Analytics.	www.kellogg.northwestern.edu	Feb 19, 2021
Key Accounting Concepts and Principles.	www.skillsoft.com	Jan 15, 2021
Listening Even When it's Difficult to Listen.	www.skillsoft.com	Nov 11, 2020
Rapport Building in Customer Service.	www.skillsoft.com	Nov 10, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Nov 10, 2020
Facing Confrontation in Customer Service.	www.skillsoft.com	Nov 10, 2020
Providing Effective Internal Customer Service.	www.skillsoft.com	Nov 10, 2020

Jennifer Kuo