John Joseph Natonton's Credentials wallet • SkillSoft Digital Badges

25.15.9

Keeping Business Calls Professional

Customer Service: Generating Effective Solutions

Customer Service: Strengthening Your Service Skills

Customer Service: Becoming a Chat Agent Star

Customer Empathy and Rapport Building

Customer Service: Discovering Customer Needs

Embracing a Customer-obsessed Mentality

Telling a Business Story

Customer Service: Interpreting Customers’ Service Priorities

Customer Service: Adapting to Your Customers' Cues

Taking Effective and Professional Notes

Trust Building through Effective Communication

Writing and Preparing an Effective Speech

Customer Service: Engaging with Customers

Building Customer Relationships in a Virtual Environment

Using Business Etiquette to Increase Your Professionalism