25.10.2

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May 13, 2025

Credentials

Name	Website	Issued On
Enabling Business Process Improvement.	www.skillsoft.com	Nov 28, 2020
Applying Value Stream Mapping in Lean Business.	www.skillsoft.com	Nov 28, 2020
Six Sigma Root Cause Analysis and Waste Elimination.	www.skillsoft.com	Nov 28, 2020
Lean Tools and FMEA.	www.skillsoft.com	Nov 27, 2020
Using Lean to Perfect Organizational Processes.	www.skillsoft.com	Nov 24, 2020
Using Lean to Reduce Waste and Streamline Value Flow.	www.skillsoft.com	Nov 24, 2020
Using Lean to Improve Flow and Pull.	www.skillsoft.com	Nov 24, 2020
Rapport Building in Customer Service.	www.skillsoft.com	Nov 23, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Nov 23, 2020
Providing Telephone Customer Service.	www.skillsoft.com	Nov 23, 2020
Facing Confrontation in Customer Service.	www.skillsoft.com	Nov 23, 2020
Expert Insights on Customer Relationships.	www.skillsoft.com	Nov 23, 2020
Providing Effective Internal Customer Service.	www.skillsoft.com	Nov 23, 2020
Expert Insights on Call Center Operations Management.	www.skillsoft.com	Nov 23, 2020
Expert Insights on Essential Customer Service Skills.	www.skillsoft.com	Nov 23, 2020
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Nov 23, 2020