Jose Genesis De Leon

Enabling Business Process Improvement

COMPLETION

COURSE

Applying Value Stream Mapping in Lean Business

COMPLETION

COURSE

Six Sigma Root Cause Analysis and Waste Elimination

COMPLETION

COURSE

Lean Tools and FMEA

COMPLETION

COURSE

Using Lean to Perfect Organizational Processes

COMPLETION

COURSE

Using Lean to Reduce Waste and Streamline Value Flow

COMPLETION

COURSE

Using Lean to Improve Flow and Pull

COMPLETION

COURSE

Rapport Building in Customer Service

COMPLETION

COURSE

Dealing with Customer Service Incidents and Complaints

COMPLETION

COURSE

Providing Telephone Customer Service

COMPLETION

COURSE

Facing Confrontation in Customer Service

COMPLETION

COURSE

Expert Insights on Customer Relationships

COMPLETION

COURSE

Providing Effective Internal Customer Service

COMPLETION

COURSE

Expert Insights on Call Center Operations Management

COMPLETION

COURSE

Expert Insights on Essential Customer Service Skills

COMPLETION

COURSE

Polishing Your Skills for Excellent Customer Service

COMPLETION

COURSE