25.9.12
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JH
Jose Hernandez
18 Credentials
1 Issuer
Expert Insights on Customer Relationships
Expert Insights on Customer Relationships
COURSE
COMPLETION
Expert Insights on Customer Relationships
March 29, 2022
Skillsoft
Expert Insights on Essential Customer Service Skills
Expert Insights on Essential Customer Service Skills
COURSE
COMPLETION
Expert Insights on Essential Customer Service Skills
March 29, 2022
Skillsoft
Encouraging Team Communication and Collaboration
Encouraging Team Communication and Collaboration
COURSE
COMPLETION
Encouraging Team Communication and Collaboration
March 29, 2022
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
March 28, 2022
Skillsoft
Customer Service: Strengthening Your Service Skills
Customer Service: Strengthening Your Service Skills
COURSE
COMPLETION
Customer Service: Strengthening Your Service Skills
March 28, 2022
Skillsoft
Customer Service: Becoming a Chat Agent Star
Customer Service: Becoming a Chat Agent Star
COURSE
COMPLETION
Customer Service: Becoming a Chat Agent Star
March 19, 2022
Skillsoft
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
March 16, 2022
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
March 16, 2022
Skillsoft
Customer Service: Fostering a Service Mindset
Customer Service: Fostering a Service Mindset
COURSE
COMPLETION
Customer Service: Fostering a Service Mindset
March 16, 2022
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COURSE
COMPLETION
Providing Effective Internal Customer Service
March 4, 2022
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
January 13, 2022
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
January 13, 2022
Skillsoft
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
January 13, 2022
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
January 10, 2022
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
January 10, 2022
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
January 6, 2022
Skillsoft
