25.12.14

Transcript

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Date of Download:

June 19, 2025

Credentials

Name	Website	Issued On
Taking Effective and Professional Notes.	www.skillsoft.com	Mar 16, 2023
Administrative Support: Working in Partnership with Your Boss.	www.skillsoft.com	Mar 15, 2023
Administrative Support: Interacting Effectively with Colleagues.	www.skillsoft.com	Mar 15, 2023
Administrative Support: A Positive Professional Image.	www.skillsoft.com	Mar 15, 2023
Administrative Support: Developing Your Essential Skills.	www.skillsoft.com	Mar 15, 2023
Customer Service: Discovering Customer Needs.	www.skillsoft.com	Mar 13, 2023
Customer Service: Adapting to Your Customers' Cues.	www.skillsoft.com	Mar 12, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Mar 12, 2023
Communicating Effectively with Customers.	www.skillsoft.com	Mar 12, 2023
Interacting with Customers.	www.skillsoft.com	Mar 12, 2023
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Mar 12, 2023
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Mar 12, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Feb 27, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Feb 27, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Feb 27, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Feb 15, 2023