25.13.6

Transcript

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Date of Download:

June 24, 2025

Credentials

Name	Website	Issued On
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Jan 7, 2021
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Jan 7, 2021
Listening Even When it's Difficult to Listen.	www.skillsoft.com	Dec 24, 2020
Using Active Listening in Workplace Situations.	www.skillsoft.com	Dec 24, 2020
Navigating Challenging Situations with Diplomacy and Tact.	www.skillsoft.com	Dec 23, 2020
Negotiating the Best Solution.	www.skillsoft.com	Dec 22, 2020
The First Steps in Negotiating.	www.skillsoft.com	Dec 22, 2020
Acting with Diplomacy and Tact.	www.skillsoft.com	Dec 22, 2020
Facing Confrontation in Customer Service.	www.skillsoft.com	Dec 17, 2020
Managing for Operational Excellence.	www.skillsoft.com	Nov 24, 2020
Data and Analytics Technologies at Work.	www.skillsoft.com	Nov 16, 2020
Ethics and Project Management.	www.skillsoft.com	Nov 15, 2020
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Nov 14, 2020
Operations Management Functions and Strategies.	www.skillsoft.com	Nov 12, 2020
Six Sigma Black Belt: Using Business and Financial Measures.	www.skillsoft.com	Nov 1, 2020
Getting to know the application.	www.skillsoft.com	Oct 30, 2020