25.13.6
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JN
Judian Nicholson
28 Credentials
1 Issuer
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COMPLETION
COURSE
Controlling Conflict, Stress, and Time in Customer Service
January 7, 2021
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COMPLETION
COURSE
Dealing with Customer Service Incidents and Complaints
January 7, 2021
Skillsoft
Listening Even When it's Difficult to Listen
Listening Even When it's Difficult to Listen
COMPLETION
COURSE
Listening Even When it's Difficult to Listen
December 24, 2020
Skillsoft
Using Active Listening in Workplace Situations
Using Active Listening in Workplace Situations
COMPLETION
COURSE
Using Active Listening in Workplace Situations
December 24, 2020
Skillsoft
Navigating Challenging Situations with Diplomacy and Tact
Navigating Challenging Situations with Diplomacy and Tact
COMPLETION
COURSE
Navigating Challenging Situations with Diplomacy and Tact
December 23, 2020
Skillsoft
Negotiating the Best Solution
Negotiating the Best Solution
COMPLETION
COURSE
Negotiating the Best Solution
December 22, 2020
Skillsoft
The First Steps in Negotiating
The First Steps in Negotiating
COMPLETION
COURSE
The First Steps in Negotiating
December 22, 2020
Skillsoft
Acting with Diplomacy and Tact
Acting with Diplomacy and Tact
COMPLETION
COURSE
Acting with Diplomacy and Tact
December 22, 2020
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COMPLETION
COURSE
Facing Confrontation in Customer Service
December 17, 2020
Skillsoft
Managing for Operational Excellence
Managing for Operational Excellence
COMPLETION
COURSE
Managing for Operational Excellence
November 24, 2020
Skillsoft
Data and Analytics Technologies at Work
Data and Analytics Technologies at Work
COMPLETION
COURSE
Data and Analytics Technologies at Work
November 16, 2020
Skillsoft
Ethics and Project Management
Ethics and Project Management
COMPLETION
COURSE
Ethics and Project Management
November 15, 2020
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COMPLETION
COURSE
Polishing Your Skills for Excellent Customer Service
November 14, 2020
Skillsoft
Operations Management Functions and Strategies
Operations Management Functions and Strategies
COMPLETION
COURSE
Operations Management Functions and Strategies
November 12, 2020
Skillsoft
Six Sigma Black Belt: Using Business and Financial Measures
Six Sigma Black Belt: Using Business and Financial Measures
COMPLETION
COURSE
Six Sigma Black Belt: Using Business and Financial Measures
November 1, 2020
Skillsoft
Getting to know the application
Getting to know the application
COMPLETION
COURSE
Getting to know the application
October 30, 2020
Skillsoft
