25.9.12

Transcript

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Date of Download:

May 3, 2025

Credentials

Name	Website	Issued On
ITIL® 4 Foundation: Service Management Practices (Part 1).	www.skillsoft.com	Apr 30, 2025
ITIL® 4 Foundation: Key Concepts.	www.skillsoft.com	Apr 30, 2025
Leveraging Cloud, DevOps, and Internet of Things.	www.skillsoft.com	Apr 27, 2025
Getting Started with Python: Introduction.	www.skillsoft.com	Jul 3, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Feb 6, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Feb 6, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Feb 6, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Feb 6, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Feb 6, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Feb 6, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Feb 5, 2023