25.9.12

Transcript

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Date of Download:

May 2, 2025

Credentials

Name	Website	Issued On
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Sep 17, 2022
Release, Service Level, and Availability Management.	www.skillsoft.com	Sep 17, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Sep 16, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Sep 16, 2022
Event, Incident, and Problem Management.	www.skillsoft.com	Sep 16, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Sep 14, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Sep 13, 2022
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Aug 26, 2022
Using Excel 2016 for Windows with Office 365.	www.skillsoft.com	Jul 7, 2022