25.8.20

Transcript

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Date of Download:

April 26, 2025

Credentials

Name	Website	Issued On
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Jul 24, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Jul 24, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Jul 24, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Jul 24, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Jul 24, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Jul 24, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Jul 23, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Jul 23, 2024