Lanaye Calahan's Credentials wallet • SkillSoft Digital Badges

25.10.20

Leveraging the Power of Analogical Thinking

Outwitting Your Cognitive Bias

Choosing and Using the Best Solution

Solve Problems Using Systems Thinking in the Workplace

Reaching Efficient Solutions with Computational Thinking

Getting to the Root of a Problem

Defining Alternative Solutions to a Problem

Choosing the Right Interpersonal Communication Method to Make Your Point

Become a Great Listener

Communicating Effectively with Customers

Interacting with Customers

Listening Even When It's Difficult to Listen

Using Active Listening in Workplace Situations

Trust Building through Effective Communication

The Art and Science of Communication

Providing Telephone Customer Service