25.12.13

Transcript

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Date of Download:

June 18, 2025

Credentials

Name	Website	Issued On
Event, Incident, and Problem Management.	www.skillsoft.com	Oct 30, 2022
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Oct 30, 2022
Release, Service Level, and Availability Management.	www.skillsoft.com	Oct 30, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Oct 25, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Oct 20, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Oct 10, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Sep 21, 2022
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Sep 12, 2022