25.12.6
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LA
Luigi axel Facio lomeli
16 Credentials
1 Issuer
Transition to Scrum: Agile Foundation to Scrum
Transition to Scrum: Agile Foundation to Scrum
COURSE
COMPLETION
Transition to Scrum: Agile Foundation to Scrum
February 25, 2025
Skillsoft
Transitioning to Scrum
Transitioning to Scrum
COURSE
COMPLETION
Transitioning to Scrum
February 25, 2025
Skillsoft
Scrum Team Velocity: Exploring Team Velocity
Scrum Team Velocity: Exploring Team Velocity
COURSE
COMPLETION
Scrum Team Velocity: Exploring Team Velocity
February 25, 2025
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
February 20, 2025
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
February 19, 2025
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
February 19, 2025
Skillsoft
Customer Service: Becoming a Chat Agent Star
Customer Service: Becoming a Chat Agent Star
COURSE
COMPLETION
Customer Service: Becoming a Chat Agent Star
February 19, 2025
Skillsoft
Writing Effective E-mails and Instant Messages
Writing Effective E-mails and Instant Messages
COURSE
COMPLETION
Writing Effective E-mails and Instant Messages
February 18, 2025
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
September 27, 2024
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
June 28, 2024
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
June 27, 2024
Skillsoft
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
June 25, 2024
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
June 21, 2024
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
March 8, 2024
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
March 8, 2024
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
March 8, 2024
Skillsoft
