25.8.20
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MR
Mahmad rafique Shaikhdar
72 Credentials
1 Issuer
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
April 11, 2025
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
April 11, 2025
Skillsoft
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
April 11, 2025
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
April 10, 2025
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
April 10, 2025
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
April 10, 2025
Skillsoft
CompTIA A+ Core 2: Information Management & Change Management Processes
CompTIA A+ Core 2: Information Management & Change Management Processes
COURSE
COMPLETION
CompTIA A+ Core 2: Information Management & Change Management Processes
February 25, 2025
Skillsoft
Managing Microsoft Teams: Meetings & Events
Managing Microsoft Teams: Meetings & Events
COURSE
COMPLETION
Managing Microsoft Teams: Meetings & Events
February 25, 2025
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
August 14, 2023
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
September 10, 2022
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COURSE
COMPLETION
Polishing Your Skills for Excellent Customer Service
September 10, 2022
Skillsoft
Interacting with Customers
Interacting with Customers
COURSE
COMPLETION
Interacting with Customers
September 10, 2022
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
September 10, 2022
Skillsoft
Agile Hybrid Approaches
Agile Hybrid Approaches
COMPLETION
COURSE
Agile Hybrid Approaches
September 5, 2021
Skillsoft
Agile for Software Development: Lean, Agile, & Scrum Methodologies
Agile for Software Development: Lean, Agile, & Scrum Methodologies
COMPLETION
COURSE
Agile for Software Development: Lean, Agile, & Scrum Methodologies
September 5, 2021
Skillsoft
Value-driven Delivery: Delivering Value in Agile Projects
Value-driven Delivery: Delivering Value in Agile Projects
COMPLETION
COURSE
Value-driven Delivery: Delivering Value in Agile Projects
September 5, 2021
Skillsoft
