25.13.16

Transcript

Name:

Date of Download:

June 30, 2025

Credentials

Name	Website	Issued On
The Service Value Chain and General Management Practices.	www.skillsoft.com	Dec 5, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Dec 5, 2023
Release, Service Level, and Availability Management.	www.skillsoft.com	Dec 5, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Dec 4, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Dec 4, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Dec 4, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Dec 1, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Dec 1, 2023
Introduction to the Agile Principles and Mindset Bootcamp: Session 1 Replay.	www.skillsoft.com	Jul 7, 2023
Agile Principles and Methodologies.	www.skillsoft.com	Mar 23, 2023
Managing Microsoft Teams: Configuring Network Settings.	www.skillsoft.com	Jan 30, 2023