25.9.12
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MW
Margaret Ward
13 Credentials
1 Issuer
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
April 11, 2023
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COURSE
COMPLETION
Facing Confrontation in Customer Service
April 11, 2023
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
April 11, 2023
Skillsoft
Designing a Customer Service Strategy
Designing a Customer Service Strategy
COURSE
COMPLETION
Designing a Customer Service Strategy
April 11, 2023
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COURSE
COMPLETION
Polishing Your Skills for Excellent Customer Service
April 4, 2023
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COURSE
COMPLETION
Controlling Conflict, Stress, and Time in Customer Service
April 4, 2023
Skillsoft
Interacting with Customers
Interacting with Customers
COURSE
COMPLETION
Interacting with Customers
April 4, 2023
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
April 4, 2023
Skillsoft
Moving from Bias to Inclusion in a DEI Journey
Moving from Bias to Inclusion in a DEI Journey
COURSE
COMPLETION
Moving from Bias to Inclusion in a DEI Journey
February 15, 2023
Skillsoft
The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
COURSE
COMPLETION
The Creativity Leap: Unleash Curiosity, Improvisation, and Intuition at Work
August 30, 2022
Skillsoft
Expert Insights on Influence & Persuasion
Expert Insights on Influence & Persuasion
COURSE
COMPLETION
Expert Insights on Influence & Persuasion
August 29, 2022
Skillsoft
The Agile Leader
The Agile Leader
COMPLETION
COURSE
The Agile Leader
February 4, 2021
Skillsoft
Leading through Shared Vision
Leading through Shared Vision
COMPLETION
COURSE
Leading through Shared Vision
February 3, 2021
Skillsoft
