25.9.10
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Mark Snape
27 Credentials
1 Issuer
Customer Service: Becoming a Chat Agent Star
Customer Service: Becoming a Chat Agent Star
COURSE
COMPLETION
Customer Service: Becoming a Chat Agent Star
April 17, 2025
Skillsoft
Building Up Your Emotional Intelligence
Building Up Your Emotional Intelligence
COURSE
COMPLETION
Building Up Your Emotional Intelligence
April 14, 2025
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
March 27, 2025
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
November 26, 2024
Skillsoft
Writing with a Professional Mindset
Writing with a Professional Mindset
COURSE
COMPLETION
Writing with a Professional Mindset
November 26, 2024
Skillsoft
Audience and Purpose in Business Writing
Audience and Purpose in Business Writing
COURSE
COMPLETION
Audience and Purpose in Business Writing
October 4, 2024
Skillsoft
Harnessing the Power of the Written Word
Harnessing the Power of the Written Word
COURSE
COMPLETION
Harnessing the Power of the Written Word
October 4, 2024
Skillsoft
Clarity and Conciseness in Business Writing
Clarity and Conciseness in Business Writing
COURSE
COMPLETION
Clarity and Conciseness in Business Writing
September 13, 2024
Skillsoft
Receiving Feedback with an Open Mind
Receiving Feedback with an Open Mind
COURSE
COMPLETION
Receiving Feedback with an Open Mind
May 21, 2024
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
May 13, 2024
Skillsoft
Customer Service: Fostering a Service Mindset
Customer Service: Fostering a Service Mindset
COURSE
COMPLETION
Customer Service: Fostering a Service Mindset
May 13, 2024
Skillsoft
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
March 26, 2024
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
March 20, 2024
Skillsoft
Administrative Support: Developing Your Essential Skills
Administrative Support: Developing Your Essential Skills
COURSE
COMPLETION
Administrative Support: Developing Your Essential Skills
July 7, 2023
Skillsoft
Expert Insights on Driving Performance
Expert Insights on Driving Performance
COURSE
COMPLETION
Expert Insights on Driving Performance
July 6, 2023
Skillsoft
Accomplishing Goals with Perseverance and Resilience
Accomplishing Goals with Perseverance and Resilience
COURSE
COMPLETION
Accomplishing Goals with Perseverance and Resilience
July 6, 2023
Skillsoft