25.14.29
This website uses cookies to ensure you get the best experience on our website.
Learn more
Got it!
Skip to main content
Sign in
MS
Marynella Sanchez Diaz
7 Credentials
1 Issuer
Rapport Building in Customer Service
Rapport Building in Customer Service
COURSE
COMPLETION
Rapport Building in Customer Service
January 30, 2025
Skillsoft
How to Manage Difficult Conversations
How to Manage Difficult Conversations
COURSE
COMPLETION
How to Manage Difficult Conversations
December 27, 2024
Skillsoft
Interacting with Customers
Interacting with Customers
COURSE
COMPLETION
Interacting with Customers
October 1, 2024
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
October 1, 2024
Skillsoft
Customer Service: Fostering a Service Mindset
Customer Service: Fostering a Service Mindset
COURSE
COMPLETION
Customer Service: Fostering a Service Mindset
September 26, 2024
Skillsoft
Communicating Effectively with Customers
Communicating Effectively with Customers
COURSE
COMPLETION
Communicating Effectively with Customers
August 5, 2024
Skillsoft
Harnessing the Power of the Written Word
Harnessing the Power of the Written Word
COURSE
COMPLETION
Harnessing the Power of the Written Word
June 24, 2024
Skillsoft