25.14.7

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Date of Download:

July 8, 2025

Credentials

Name	Website	Issued On
Enabling Business Process Improvement.	www.skillsoft.com	Apr 16, 2025
Customer Empathy and Rapport Building.	www.skillsoft.com	Feb 12, 2025
Methods, Tools, and Technologies for Driving Digital Success.	www.skillsoft.com	Jan 15, 2025
Take a Deep Breath and Manage Your Stress.	www.skillsoft.com	Dec 24, 2024
Telling a Business Story.	www.skillsoft.com	Oct 9, 2024
Customer Service: Generating Effective Solutions.	www.skillsoft.com	Oct 1, 2024
Generative AI and Its Impact to Everyday Business.	www.skillsoft.com	Oct 1, 2024
Embracing a Customer-obsessed Mentality.	www.skillsoft.com	Aug 28, 2024
Shaping the Customer Experience across Digital and Physical Channels.	www.skillsoft.com	Aug 28, 2024
Exploring Customer Journey Mapping.	www.skillsoft.com	Aug 28, 2024
Marketing: The Process and Functions that Build Customer Relationships.	www.skillsoft.com	Aug 28, 2024
Customer Service: Engaging with Customers.	www.skillsoft.com	Jul 31, 2024
Customer Service: Interpreting Customers’ Service Priorities.	www.skillsoft.com	Jul 17, 2024
Customer Service: Adapting to Your Customers' Cues.	www.skillsoft.com	Jul 17, 2024
Using messaging, notification, & call tools in Teams 2024.	www.skillsoft.com	Jun 21, 2024
Providing Telephone Customer Service.	www.skillsoft.com	Jun 14, 2024