25.14.7
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MF
Matthew Ferree
53 Credentials
1 Issuer
Enabling Business Process Improvement
Enabling Business Process Improvement
COURSE
COMPLETION
Enabling Business Process Improvement
April 16, 2025
Skillsoft
Customer Empathy and Rapport Building
Customer Empathy and Rapport Building
COURSE
COMPLETION
Customer Empathy and Rapport Building
February 12, 2025
Skillsoft
Methods, Tools, and Technologies for Driving Digital Success
Methods, Tools, and Technologies for Driving Digital Success
COURSE
COMPLETION
Methods, Tools, and Technologies for Driving Digital Success
January 15, 2025
Skillsoft
Take a Deep Breath and Manage Your Stress
Take a Deep Breath and Manage Your Stress
COURSE
COMPLETION
Take a Deep Breath and Manage Your Stress
December 24, 2024
Skillsoft
Telling a Business Story
Telling a Business Story
COURSE
COMPLETION
Telling a Business Story
October 9, 2024
Skillsoft
Customer Service: Generating Effective Solutions
Customer Service: Generating Effective Solutions
COURSE
COMPLETION
Customer Service: Generating Effective Solutions
October 1, 2024
Skillsoft
Generative AI and Its Impact to Everyday Business
Generative AI and Its Impact to Everyday Business
COURSE
COMPLETION
Generative AI and Its Impact to Everyday Business
October 1, 2024
Skillsoft
Embracing a Customer-obsessed Mentality
Embracing a Customer-obsessed Mentality
COURSE
COMPLETION
Embracing a Customer-obsessed Mentality
August 28, 2024
Skillsoft
Shaping the Customer Experience across Digital and Physical Channels
Shaping the Customer Experience across Digital and Physical Channels
COURSE
COMPLETION
Shaping the Customer Experience across Digital and Physical Channels
August 28, 2024
Skillsoft
Exploring Customer Journey Mapping
Exploring Customer Journey Mapping
COURSE
COMPLETION
Exploring Customer Journey Mapping
August 28, 2024
Skillsoft
Marketing: The Process and Functions that Build Customer Relationships
Marketing: The Process and Functions that Build Customer Relationships
COURSE
COMPLETION
Marketing: The Process and Functions that Build Customer Relationships
August 28, 2024
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
July 31, 2024
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
July 17, 2024
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
July 17, 2024
Skillsoft
Using messaging, notification, & call tools in Teams 2024
Using messaging, notification, & call tools in Teams 2024
COURSE
COMPLETION
Using messaging, notification, & call tools in Teams 2024
June 21, 2024
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
June 14, 2024
Skillsoft
