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Date of Download:

June 7, 2025

Name	Website	Issued On
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Dec 2, 2024
Troublesome Words and Phrases: Usage Mistakes in Writing.	www.skillsoft.com	Aug 26, 2024
Cultivating Empathy and Connection.	www.skillsoft.com	Jul 29, 2024
Customer Service: Strengthening Your Service Skills.	www.skillsoft.com	Nov 22, 2023
Facing Confrontation in Customer Service.	www.skillsoft.com	May 25, 2023

Matthew Morris