Megan Dudgeon

Personal Skills for Effective Business Analysis

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Remaining Tactful and Diplomatic under Pressure

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Customer Service: Discovering Customer Needs

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Customer Service: Strengthening Your Service Skills

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Customer Service: Fostering a Service Mindset

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Business Analysis Professional Effectiveness Competencies

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Vendor Management for Technology Professionals

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Enabling Business Process Improvement

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Inventory Management: Aligning Inventory with Production and Demand

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Exploring Digital Transformation in Supply Chain & Procurement Functions

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Optimizing Operations Using Demand Forecasting and Capacity Management

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Supply Chain Management Basics: Cutting Costs and Optimizing Delivery

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Building Customer Relationships in a Virtual Environment

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Strategic Product and Service Management

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The Role of ChatGPT in Shaping Our Future

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Customer Empathy and Rapport Building

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COMPLETION