25.10.20
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MF
Melissa Foreman
13 Credentials
1 Issuer
Using AI for Effective Business Communication
Using AI for Effective Business Communication
COURSE
COMPLETION
Using AI for Effective Business Communication
April 10, 2025
Skillsoft
Overcoming Barriers to Effective Listening
Overcoming Barriers to Effective Listening
COURSE
COMPLETION
Overcoming Barriers to Effective Listening
January 7, 2025
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
October 2, 2024
Skillsoft
Agile Foundations: Scrum Methodology
Agile Foundations: Scrum Methodology
COURSE
COMPLETION
Agile Foundations: Scrum Methodology
August 22, 2024
Skillsoft
Agile Foundations: Fundamentals
Agile Foundations: Fundamentals
COURSE
COMPLETION
Agile Foundations: Fundamentals
August 16, 2024
Skillsoft
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
August 2, 2024
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
July 10, 2024
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
July 3, 2024
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
July 3, 2024
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
July 1, 2024
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
June 15, 2024
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
June 13, 2024
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
June 13, 2024
Skillsoft
