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May 4, 2025

Name	Website	Issued On
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Jun 7, 2023
Managing Your Time So It Doesn’t Manage You.	www.skillsoft.com	May 5, 2023
Communicating Effectively with Customers.	www.skillsoft.com	Apr 6, 2023
Become a Great Listener.	www.skillsoft.com	Mar 3, 2023
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Feb 1, 2023
Becoming Your Own Best Boss.	www.skillsoft.com	Jan 13, 2023

Michael Dunn