25.14.29
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MF
Michael Fischer von Hoepfner
29 Credentials
1 Issuer
Project Management Introduction (PMBOK® Guide Sixth Edition)
Project Management Introduction (PMBOK® Guide Sixth Edition)
COURSE
COMPLETION
Project Management Introduction (PMBOK® Guide Sixth Edition)
April 11, 2024
Skillsoft
AWS Cloud Practitioner 2023: Benefits & Design Principles of the AWS Cloud
AWS Cloud Practitioner 2023: Benefits & Design Principles of the AWS Cloud
COURSE
COMPLETION
AWS Cloud Practitioner 2023: Benefits & Design Principles of the AWS Cloud
December 22, 2023
Skillsoft
Defining a Project Scope and Team
Defining a Project Scope and Team
COURSE
COMPLETION
Defining a Project Scope and Team
December 21, 2023
Skillsoft
Service Desk, IT Asset, Service Configuration, and Change Control Management
Service Desk, IT Asset, Service Configuration, and Change Control Management
COURSE
COMPLETION
Service Desk, IT Asset, Service Configuration, and Change Control Management
December 15, 2023
Skillsoft
Release, Service Level, and Availability Management
Release, Service Level, and Availability Management
COURSE
COMPLETION
Release, Service Level, and Availability Management
December 15, 2023
Skillsoft
The Service Value Chain and General Management Practices
The Service Value Chain and General Management Practices
COURSE
COMPLETION
The Service Value Chain and General Management Practices
December 14, 2023
Skillsoft
Event, Incident, and Problem Management
Event, Incident, and Problem Management
COURSE
COMPLETION
Event, Incident, and Problem Management
December 14, 2023
Skillsoft
The Guiding Principles of the Service Value System and Continual Improvement Model
The Guiding Principles of the Service Value System and Continual Improvement Model
COURSE
COMPLETION
The Guiding Principles of the Service Value System and Continual Improvement Model
December 13, 2023
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COURSE
COMPLETION
ITIL® 4 Foundation: Key Concepts of Service Management
December 12, 2023
Skillsoft
Key Concepts and the Four Dimensions of Service Management
Key Concepts and the Four Dimensions of Service Management
COURSE
COMPLETION
Key Concepts and the Four Dimensions of Service Management
December 12, 2023
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
December 11, 2023
Skillsoft
Customer Service: Discovering Customer Needs
Customer Service: Discovering Customer Needs
COURSE
COMPLETION
Customer Service: Discovering Customer Needs
July 3, 2023
Skillsoft
Customer Service: Interpreting Customers’ Service Priorities
Customer Service: Interpreting Customers’ Service Priorities
COURSE
COMPLETION
Customer Service: Interpreting Customers’ Service Priorities
July 3, 2023
Skillsoft
Customer Service: Adapting to Your Customers' Cues
Customer Service: Adapting to Your Customers' Cues
COURSE
COMPLETION
Customer Service: Adapting to Your Customers' Cues
July 3, 2023
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COURSE
COMPLETION
Polishing Your Skills for Excellent Customer Service
July 3, 2023
Skillsoft
New Project Manager Essentials
New Project Manager Essentials
COURSE
COMPLETION
New Project Manager Essentials
July 3, 2023
Skillsoft
