Michelle Kovacs

Presenting Virtually

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Marketing: The Process and Functions that Build Customer Relationships

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Making the Case for Your Business Project

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Understanding Unconscious Bias

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Overcoming Your Own Unconscious Biases

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Overcoming Unconscious Bias in the Workplace

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Writing Effective E-mails and Instant Messages

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Managing Pressure and Stress to Optimize Your Performance

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Customer Service: Fostering a Service Mindset

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Customer Service: Discovering Customer Needs

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Workplace Diversity, Equity, and Inclusion in Action

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