25.10.20

Transcript

Name:

Date of Download:

May 23, 2025

Credentials

Name	Website	Issued On
Customer Service: Engaging with Customers.	www.skillsoft.com	Mar 13, 2024
Customer Service: Fostering a Service Mindset.	www.skillsoft.com	Dec 7, 2023
Customer Service: Discovering Customer Needs.	www.skillsoft.com	Oct 13, 2023
Customer Service: Interpreting Customers’ Service Priorities.	www.skillsoft.com	Oct 12, 2023
Becoming a DEI Ally and Agent for Change.	www.skillsoft.com	Dec 14, 2022
Recognizing and Addressing Micro-behaviors in the Workplace.	www.skillsoft.com	Dec 14, 2022
Adopting an Inclusion Mindset at Work.	www.skillsoft.com	Dec 12, 2022
Customer Service: Adapting to Your Customers' Cues.	www.skillsoft.com	Dec 8, 2022
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Dec 7, 2022
Facing Confrontation in Customer Service.	www.skillsoft.com	Dec 5, 2022
Building Customer Relationships in a Virtual Environment.	www.skillsoft.com	Dec 5, 2022
Creating, Joining & Managing Meetings in Zoom Desktop.	www.skillsoft.com	Nov 22, 2022
Moving from Bias to Inclusion in a DEI Journey.	www.skillsoft.com	Nov 17, 2022
Workplace Diversity, Equity, and Inclusion in Action.	www.skillsoft.com	Nov 16, 2022
Captivate Everyone You Meet and Never Be Forgotten, Overlooked or Interrupted Again.	www.skillsoft.com	Nov 14, 2022