25.10.0
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MJ
Miguel Juan
59 Credentials
1 Issuer
Communicating with Confidence
Communicating with Confidence
COURSE
COMPLETION
Communicating with Confidence
March 13, 2025
Skillsoft
Leadercamp on-demand: Active Leadership Series on Feedback and Coaching
Leadercamp on-demand: Active Leadership Series on Feedback and Coaching
COURSE
COMPLETION
Leadercamp on-demand: Active Leadership Series on Feedback and Coaching
March 6, 2025
Skillsoft
Leadercamp on-demand: Building Trust by Giving and Receiving Feedback
Leadercamp on-demand: Building Trust by Giving and Receiving Feedback
COURSE
COMPLETION
Leadercamp on-demand: Building Trust by Giving and Receiving Feedback
March 4, 2025
Skillsoft
Receiving Feedback with an Open Mind
Receiving Feedback with an Open Mind
COURSE
COMPLETION
Receiving Feedback with an Open Mind
February 25, 2025
Skillsoft
Embracing Feedback
Embracing Feedback
COURSE
COMPLETION
Embracing Feedback
February 24, 2025
Skillsoft
Leading a Customer-centric Culture
Leading a Customer-centric Culture
COURSE
COMPLETION
Leading a Customer-centric Culture
November 6, 2024
Skillsoft
Welcome to the Skillsoft Leadership Development Program
Welcome to the Skillsoft Leadership Development Program
COURSE
COMPLETION
Welcome to the Skillsoft Leadership Development Program
November 6, 2024
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COURSE
COMPLETION
ITIL® 4 Foundation: Introduction
September 10, 2024
Skillsoft
Polishing Your Skills for Excellent Customer Service
Polishing Your Skills for Excellent Customer Service
COURSE
COMPLETION
Polishing Your Skills for Excellent Customer Service
September 10, 2024
Skillsoft
Customer Service: Engaging with Customers
Customer Service: Engaging with Customers
COURSE
COMPLETION
Customer Service: Engaging with Customers
September 2, 2024
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COURSE
COMPLETION
Dealing with Customer Service Incidents and Complaints
September 1, 2024
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COURSE
COMPLETION
Controlling Conflict, Stress, and Time in Customer Service
August 31, 2024
Skillsoft
Designing a Customer Service Strategy
Designing a Customer Service Strategy
COURSE
COMPLETION
Designing a Customer Service Strategy
August 15, 2024
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COURSE
COMPLETION
Facing Confrontation in Customer Service
August 2, 2024
Skillsoft
Providing Effective Internal Customer Service
Providing Effective Internal Customer Service
COURSE
COMPLETION
Providing Effective Internal Customer Service
July 28, 2024
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COURSE
COMPLETION
Providing Telephone Customer Service
July 23, 2024
Skillsoft
