25.12.14

Transcript

Name:

Date of Download:

June 19, 2025

Credentials

Name	Website	Issued On
Discovering Copilot for Windows 11.	www.skillsoft.com	Jun 18, 2025
Optimizing communication & information with Copilot for Microsoft 365.	www.skillsoft.com	Jun 18, 2025
Creating documents efficiently with Copilot for Microsoft 365.	www.skillsoft.com	Jun 18, 2025
Unlocking productivity with the Microsoft 365 Copilot app.	www.skillsoft.com	Jun 18, 2025
Managing knowledge with Microsoft 365 Copilot in SharePoint & beyond.	www.skillsoft.com	Jun 18, 2025
Generative AI and Its Impact to Everyday Business.	www.skillsoft.com	Dec 22, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Mar 30, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Mar 29, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Mar 29, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Mar 28, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	May 28, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	May 28, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	May 27, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	May 24, 2023
Agile Principles and Methodologies.	www.skillsoft.com	Apr 14, 2021