25.10.2

Transcript

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Date of Download:

May 13, 2025

Credentials

Name	Website	Issued On
Release, Service Level, and Availability Management.	www.skillsoft.com	Sep 20, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Sep 19, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Sep 19, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Sep 19, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Sep 19, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Sep 19, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Sep 18, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Sep 18, 2023
Agile Principles and Methodologies.	www.skillsoft.com	May 31, 2022
Agile Stakeholder Engagement and Team Development.	www.skillsoft.com	May 31, 2022