Mohamed nizar Mohamed khalid

The Service Value Chain and General Management Practices

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Key Concepts and the Four Dimensions of Service Management

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The Guiding Principles of the Service Value System and Continual Improvement Model

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ITIL® 4 Foundation: Key Concepts of Service Management

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ITIL® 4 Foundation: Introduction

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Agile & TDD Best Practices for APIs: Test-driven Development Strategy

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Testing Approaches

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Secure Agile Programming: Testing

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Techniques & Tools

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Business Analysis for Project Management: Practices for Later Project Stages

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Skills for Project Analysts: Negotiation Skills

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Navigating AI Ethical Challenges and Risks

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Managing and Engaging Stakeholders

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Risk Management: Project Risk Assessment

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Project Management Needs vs. Expectations

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Stakeholder Communication: Software Projects & Stakeholder Communication

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