25.14.0
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MS
Mohamed Sarr
19 Credentials
1 Issuer
ITIL® 4 Foundation: Service Management Practices (Part 2)
ITIL® 4 Foundation: Service Management Practices (Part 2)
COMPLETION
COURSE
ITIL® 4 Foundation: Service Management Practices (Part 2)
December 2, 2020
Skillsoft
ITIL® 4 Foundation: The Service Value Chain
ITIL® 4 Foundation: The Service Value Chain
COMPLETION
COURSE
ITIL® 4 Foundation: The Service Value Chain
December 2, 2020
Skillsoft
ITIL® 4 Foundation: General Management Practices
ITIL® 4 Foundation: General Management Practices
COMPLETION
COURSE
ITIL® 4 Foundation: General Management Practices
December 2, 2020
Skillsoft
Six Sigma and Lean: Foundations and Principles
Six Sigma and Lean: Foundations and Principles
COMPLETION
COURSE
Six Sigma and Lean: Foundations and Principles
December 2, 2020
Skillsoft
ITIL® 4 Foundation: Service Management Practices (Part 1)
ITIL® 4 Foundation: Service Management Practices (Part 1)
COMPLETION
COURSE
ITIL® 4 Foundation: Service Management Practices (Part 1)
December 2, 2020
Skillsoft
ITIL® 4 Foundation: The Guiding Principles
ITIL® 4 Foundation: The Guiding Principles
COMPLETION
COURSE
ITIL® 4 Foundation: The Guiding Principles
December 2, 2020
Skillsoft
ITIL® 4 Foundation: The Service Value System
ITIL® 4 Foundation: The Service Value System
COMPLETION
COURSE
ITIL® 4 Foundation: The Service Value System
November 27, 2020
Skillsoft
ITIL® 4 Foundation: Key Concepts of Service Management
ITIL® 4 Foundation: Key Concepts of Service Management
COMPLETION
COURSE
ITIL® 4 Foundation: Key Concepts of Service Management
November 27, 2020
Skillsoft
ITIL® 4 Foundation: Key Concepts
ITIL® 4 Foundation: Key Concepts
COMPLETION
COURSE
ITIL® 4 Foundation: Key Concepts
November 27, 2020
Skillsoft
ITIL® 4 Foundation: Introduction
ITIL® 4 Foundation: Introduction
COMPLETION
COURSE
ITIL® 4 Foundation: Introduction
November 23, 2020
Skillsoft
Rapport Building in Customer Service
Rapport Building in Customer Service
COMPLETION
COURSE
Rapport Building in Customer Service
November 12, 2020
Skillsoft
Expert Insights on Customer Relationships
Expert Insights on Customer Relationships
COMPLETION
COURSE
Expert Insights on Customer Relationships
November 12, 2020
Skillsoft
Controlling Conflict, Stress, and Time in Customer Service
Controlling Conflict, Stress, and Time in Customer Service
COMPLETION
COURSE
Controlling Conflict, Stress, and Time in Customer Service
November 10, 2020
Skillsoft
Dealing with Customer Service Incidents and Complaints
Dealing with Customer Service Incidents and Complaints
COMPLETION
COURSE
Dealing with Customer Service Incidents and Complaints
November 10, 2020
Skillsoft
Providing Telephone Customer Service
Providing Telephone Customer Service
COMPLETION
COURSE
Providing Telephone Customer Service
November 10, 2020
Skillsoft
Facing Confrontation in Customer Service
Facing Confrontation in Customer Service
COMPLETION
COURSE
Facing Confrontation in Customer Service
November 10, 2020
Skillsoft
