25.12.4

Transcript

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Date of Download:

June 7, 2025

Credentials

Name	Website	Issued On
Making Difficult Conversations Meaningful.	www.skillsoft.com	Apr 21, 2025
Generative AI on AWS: Getting Started.	www.skillsoft.com	Jan 10, 2025
Navigating AI Ethical Challenges and Risks.	www.skillsoft.com	Dec 27, 2024
Getting Started with Prompt Engineering.	www.skillsoft.com	Dec 27, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Nov 15, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Nov 15, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Nov 15, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Oct 17, 2024
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Oct 15, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Oct 11, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Jul 11, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Jul 8, 2024
Agile Foundations: Fundamentals.	www.skillsoft.com	Sep 13, 2023