25.12.4

Transcript

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Date of Download:

June 8, 2025

Credentials

Name	Website	Issued On
Release, Service Level, and Availability Management.	www.skillsoft.com	Aug 8, 2023
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Jul 24, 2023
The Service Value Chain and General Management Practices.	www.skillsoft.com	Apr 13, 2023
Event, Incident, and Problem Management.	www.skillsoft.com	Apr 13, 2023
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Apr 11, 2023
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Apr 11, 2023
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Apr 11, 2023
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Nov 22, 2022