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25.10.14

SQL Security Architecture

Table Design: Functions & Strings

SQL Concepts & Queries

SQL Selecting, Ordering, & Filtering

SQL Tables

Table Design: Tables, Columns, & Numbers

SQL Views

SQL Transaction Locks

SQL Transactions

The Service Value Chain and General Management Practices

Event, Incident, and Problem Management

Service Desk, IT Asset, Service Configuration, and Change Control Management

Release, Service Level, and Availability Management

Advanced SQL Queries

Multiple SQL Tables

Key Concepts and the Four Dimensions of Service Management