25.9.12

Transcript

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Date of Download:

May 1, 2025

Credentials

Name	Website	Issued On
Providing Telephone Customer Service.	www.skillsoft.com	Feb 20, 2020
Writing Effective<br>E-mails and Instant Messages.	www.skillsoft.com	Feb 20, 2020
How Culture Impacts Communication.	www.skillsoft.com	Feb 19, 2020
How to Manage Difficult Conversations.	www.skillsoft.com	Feb 19, 2020
Navigating Other People's Emotions.	www.skillsoft.com	Feb 19, 2020
Using Communication Strategies to Bridge Cultural Divides.	www.skillsoft.com	Feb 19, 2020
Your Role in Workplace Diversity.	www.skillsoft.com	Feb 19, 2020
Difficult People: Strategies to Keep Everyone Working Together.	www.skillsoft.com	Feb 19, 2020
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Feb 19, 2020
Gaining a Positive Perspective on Feedback.	www.skillsoft.com	Feb 19, 2020
Becoming an Accountable Professional.	www.skillsoft.com	Feb 18, 2020
Planning an Effective Presentation.	www.skillsoft.com	Feb 18, 2020
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Feb 18, 2020
Keeping Business Calls Professional.	www.skillsoft.com	Feb 18, 2020
Confronting Your Assumptions.	www.skillsoft.com	Feb 17, 2020
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Feb 17, 2020