25.9.12

Transcript

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Date of Download:

May 3, 2025

Credentials

Name	Website	Issued On
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Dec 27, 2024
The Service Value Chain and General Management Practices.	www.skillsoft.com	Dec 27, 2024
Event, Incident, and Problem Management.	www.skillsoft.com	Dec 27, 2024
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Dec 27, 2024
Release, Service Level, and Availability Management.	www.skillsoft.com	Dec 27, 2024
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Dec 26, 2024
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Dec 26, 2024
Getting to know the Office 365 web portal.	www.skillsoft.com	Mar 27, 2024
Organizing & searching for files in Windows 11.	www.skillsoft.com	Mar 27, 2024
Exploring the Productivity tools in Windows 11.	www.skillsoft.com	Mar 27, 2024
Getting started in Teams 2023.	www.skillsoft.com	Mar 27, 2024
Getting Started in Windows 11.	www.skillsoft.com	Mar 26, 2024
Accessing and managing files in Windows 11.	www.skillsoft.com	Mar 26, 2024
Configuring the Outlook Client in Outlook 365.	www.skillsoft.com	Mar 19, 2024
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Nov 27, 2023