25.8.20

Transcript

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Date of Download:

April 26, 2025

Credentials

Name	Website	Issued On
Agile Principles and Methodologies.	www.skillsoft.com	Sep 8, 2022
Handling Team Conflict.	www.skillsoft.com	Aug 9, 2022
Event, Incident, and Problem Management.	www.skillsoft.com	Jun 16, 2022
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Jun 16, 2022
Release, Service Level, and Availability Management.	www.skillsoft.com	Jun 16, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Jun 15, 2022
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Jun 15, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Jun 15, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Jun 15, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Jun 15, 2022