25.8.20

Transcript

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Date of Download:

April 27, 2025

Credentials

Name	Website	Issued On
Troublesome Words and Phrases: Usage Mistakes in Writing.	www.skillsoft.com	Nov 20, 2023
Controlling Conflict, Stress, and Time in Customer Service.	www.skillsoft.com	Nov 8, 2023
Providing Effective Internal Customer Service.	www.skillsoft.com	Nov 8, 2023
Rapport Building in Customer Service.	www.skillsoft.com	Nov 8, 2023
Dealing with Customer Service Incidents and Complaints.	www.skillsoft.com	Nov 8, 2023
Polishing Your Skills for Excellent Customer Service.	www.skillsoft.com	Nov 7, 2023
Providing Telephone Customer Service.	www.skillsoft.com	Nov 7, 2023
Writing Effective E-mails and Instant Messages.	www.skillsoft.com	Nov 7, 2023
Using Punctuation Marks.	www.skillsoft.com	Nov 7, 2023
Improving Your Technical Writing Skills.	www.skillsoft.com	Nov 7, 2023
Creating Well-constructed Sentences.	www.skillsoft.com	Nov 7, 2023
Abbreviating, Capitalizing, and Using Numbers.	www.skillsoft.com	Nov 7, 2023
Getting the Details Right: Spelling Basics.	www.skillsoft.com	Nov 6, 2023
Audience and Purpose in Business Writing.	www.skillsoft.com	Nov 3, 2023
Clarity and Conciseness in Business Writing.	www.skillsoft.com	Nov 3, 2023
Using the Parts of Speech.	www.skillsoft.com	Nov 3, 2023