Pankaj RAMCHANDRA Shingole

Troublesome Words and Phrases: Usage Mistakes in Writing

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COMPLETION

Controlling Conflict, Stress, and Time in Customer Service

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COMPLETION

Providing Effective Internal Customer Service

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COMPLETION

Rapport Building in Customer Service

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COMPLETION

Dealing with Customer Service Incidents and Complaints

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COMPLETION

Polishing Your Skills for Excellent Customer Service

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COMPLETION

Providing Telephone Customer Service

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COMPLETION

Writing Effective E-mails and Instant Messages

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COMPLETION

Using Punctuation Marks

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COMPLETION

Improving Your Technical Writing Skills

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COMPLETION

Creating Well-constructed Sentences

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COMPLETION

Abbreviating, Capitalizing, and Using Numbers

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COMPLETION

Getting the Details Right: Spelling Basics

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COMPLETION

Audience and Purpose in Business Writing

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Clarity and Conciseness in Business Writing

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COMPLETION

Using the Parts of Speech

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COMPLETION