25.10.20

Transcript

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Date of Download:

May 19, 2025

Credentials

Name	Website	Issued On
Service Desk, IT Asset, Service Configuration, and Change Control Management.	www.skillsoft.com	Aug 29, 2022
Release, Service Level, and Availability Management.	www.skillsoft.com	Aug 29, 2022
The Service Value Chain and General Management Practices.	www.skillsoft.com	Aug 28, 2022
Event, Incident, and Problem Management.	www.skillsoft.com	Aug 28, 2022
Key Concepts and the Four Dimensions of Service Management.	www.skillsoft.com	Aug 27, 2022
The Guiding Principles of the Service Value System and Continual Improvement Model.	www.skillsoft.com	Aug 27, 2022
ITIL® 4 Foundation: Key Concepts of Service Management.	www.skillsoft.com	Aug 19, 2022
ITIL® 4 Foundation: Introduction.	www.skillsoft.com	Aug 18, 2022
Fundamentos de ITIL® 4: Introducción.	www.skillsoft.com	Aug 17, 2022
Agile Principles and Methodologies.	www.skillsoft.com	Mar 18, 2021
Principios y metodologías de Agile.	www.skillsoft.com	Mar 18, 2021
Transitioning to Scrum.	www.skillsoft.com	Mar 13, 2021