PEDRO Ferreira da Silva

Clarity and Conciseness in Business Writing

COURSE

COMPLETION

Conveying Your Message without Words

COURSE

COMPLETION

Communicating Effectively with Customers

COURSE

COMPLETION

Providing Telephone Customer Service

COURSE

COMPLETION

Interacting with Customers

COURSE

COMPLETION

Basics of Customer Service

TRACK

COMPLETION

®

Embracing a Customer-obsessed Mentality

COURSE

COMPLETION

Designing a Customer Service Strategy

COURSE

COMPLETION

Polishing Your Skills for Excellent Customer Service

COURSE

COMPLETION

Facing Confrontation in Customer Service

COURSE

COMPLETION

Providing Effective Internal Customer Service

COURSE

COMPLETION

Rapport Building in Customer Service

COURSE

COMPLETION

Dealing with Customer Service Incidents and Complaints

COURSE

COMPLETION

Customer Service: Engaging with Customers

COURSE

COMPLETION

Customer Service: Generating Effective Solutions

COURSE

COMPLETION

Customer Service: Fostering a Service Mindset

COURSE

COMPLETION